I give this a 4 star review for 3 reasons.
1. The sign’s edges were rough when it showed up, I had to sand them down, especially the “The” section has a lot of strands left.
2. I was under the impression that the whole thing was gonna be one piece but the “The” is separate of the last name.
3. The remotes doesn’t work but my phone does work with it.
Otherwise the quality and product is amazing!
Customer service and response time was great! Received product pictures before shipment. The letters are built durable and bright! Would order from them again!
Despite paying extra to get the sign sooner, it took longer than expected and then when it finally arrived it was broken!!! I’m so upset
The sign itself in term of design was nicked one. However, the electronics and wires came largely without instruction and required finding replacement parts immediately for it to be practical.
I thought the product was very well done. Very happy with the outcome and it's very special Gift
I was so pleased with the whole process from ordering to delivery. It arrived right on schedule and in good shape. Good workmanship. I would order again for sure.
My neon light looks amazing, and neon kingdom got it made and delivered so fast, I really appreciate this company great people and great product 10/10 1000% recommend
It’s exactly what I ordered. The communication and customer service was good. I’ll definitely be ordering again.
We liked the way it turned out ! The BIG problem was it arrived 1 day too late for our 60 th wedding celebration! So much for paying for extra rush shipping .
Came in such a timely manner! The neon sign was just perfect for our wedding and looked exactly like the proof online!
When we received our first sign, there was a crack in the glass. They were very helpful in sending us a new sign, and it was delivered very fast! They are always quick to respond to emails, which is appreciated! The sign is also amazing, of course!!